Getting Started
How does the 30-day free trial work?
Your free trial includes full access to all four models (MMM, MTA, LTV, CAC), unlimited model runs, AI chat functionality, and email support. No credit card required. After 30 days, you can choose to continue with our monthly subscription or cancel with no obligations.
How quickly can I get started?
Most teams are up and running within 24-48 hours. Our platform is designed for rapid deployment - simply upload your marketing data, and our automated system handles the model setup and validation.
What data do I need to get started?
You'll need historical marketing spend data, conversion data, and ideally customer transaction data. We support CSV uploads and integrate with major platforms like Google Ads, Facebook, and analytics tools.
Do I need technical expertise to use MaaS Effect?
No technical expertise required. Our platform is designed for marketing teams, not data scientists. The AI chat interface lets you ask questions in plain English and get actionable insights immediately.
Platform & Features
What marketing models are included?
Our platform includes four unified models that work together: Media Mix Modeling (MMM) for channel attribution, Multi-Touch Attribution (MTA) for customer journey analysis, Lifetime Value (LTV) prediction, and Customer Acquisition Cost (CAC) optimization.
How is this different from traditional consulting?
Traditional consulting costs $50K+ per project with 3-6 month timelines and quarterly reports. MaaS Effect gives you the same capabilities for $299/month with real-time insights, daily updates, and the flexibility to cancel anytime.
Can I integrate with my existing tools?
Yes. We support integrations with Google Ads, Facebook Ads, Google Analytics, Shopify, HubSpot, Salesforce, and other major marketing and analytics platforms. Our API also enables custom integrations.
How does the AI chat feature work?
Ask questions about your marketing performance in plain English like 'Which channels drove the most conversions last month?' or 'How can I optimize my Facebook spend?' The AI provides instant answers with supporting data and actionable recommendations.
Pricing & Billing
How does the monthly subscription work?
MaaS Effect operates on a simple monthly subscription model at $299/month with no long-term contracts, setup fees, or hidden costs. You can cancel anytime without penalties.
Is there a setup fee or implementation cost?
No setup fees. Your subscription includes everything: platform access, data integration, model setup, onboarding support, and ongoing maintenance. What traditionally costs $50K+ in consulting fees is included in your monthly subscription.
What happens if I cancel my subscription?
You can cancel anytime with no penalties. Your access continues until the end of your current billing period, and you can export your data and reports. You can also restart your subscription later and maintain access to your historical data.
Do you offer volume discounts for multiple users?
Yes, we offer enterprise packages with volume discounts, additional users, custom integrations, and dedicated account management. Contact us to discuss your team's specific needs.
Data & Security
Is my data secure?
Yes. We maintain enterprise-grade security with SOC 2 compliance, end-to-end encryption, role-based access controls, and secure data storage. Your data is isolated and never shared with other customers or third parties.
Where is my data stored?
Data is stored in secure, encrypted cloud infrastructure with multiple backups and redundancy. We comply with GDPR, CCPA, and other data privacy regulations. You maintain full ownership and control of your data.
Can I export my data and results?
Absolutely. You can export all your data, model results, reports, and insights at any time. We provide multiple export formats including CSV, PDF reports, and API access for custom integrations.
Who has access to my data?
Only your authorized team members have access to your data. You control user permissions and access levels. Our support team can only access your account with your explicit permission for troubleshooting.
Support & Training
What kind of support do you provide?
All subscriptions include email support, comprehensive onboarding, setup assistance, and access to our knowledge base. Professional plans include priority support and dedicated account management.
Do you provide training on marketing analytics?
Yes. We provide training on how to interpret model results, optimize marketing spend, and use insights for strategic decisions. Our team includes marketing science experts who can guide you through best practices.
How do I get help if I'm stuck?
Multiple ways: Use the AI chat for instant answers, email our support team, access our comprehensive knowledge base, or schedule a call with your account manager. We're committed to your success.
Do you offer professional services?
Yes, we offer strategic consulting, custom model development, advanced integrations, and marketing science advisory services for teams that need additional expertise beyond the platform.
Why Choose MaaS Effect?
Compare us to traditional solutions